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stories filed under: "paywall"
News You Could Do Without

News You Could Do Without

by Mike Masnick


Filed Under:
charging, delay, journalism, news, paywall, rupert murdoch

Companies:
news corp.



Murdoch Reconsidering Paywalls? Delaying Implementation

from the so-much-for-that-plan dept

Is Rupert Murdoch flip-flopping on paywalls again? Way back when (i.e., two years ago) Murdoch was a big believer in the idea that news should be free online, and that he could more than make it up with other business models. But, then, earlier this year, he did a complete flip-flop, declaring that all his publications would put up paywalls, saying that free content is bad, and accusing aggregators and search engines of "stealing" content. Some speculated that it was all a ploy to get others to put up paywalls. Though, others just think Murdoch's getting a little senile. Either way, it looks like he's stalling a bit. Jay Rosen points us to the news that Murdoch is "postponing" the date for when he wants his papers to have paywalls. It's not clear if the delay is due to technical difficulties in implementing a paywall, or if he's actually reconsidering. Either way, it doesn't look like the great big paywall is going up any time soon.

12 Comments | Leave a Comment..

 
Surprises

Surprises

by Mike Masnick


Filed Under:
columnist, journalism, paywall, quit, saul friedman

Companies:
cablevision, newsday



Newsday Columnist Quits Over Paywall, Wants To Be Read

from the as-he-should dept

One of the reasons why the NY Times eventually did away with its old "paywall" was that its big name columnists started complaining that fewer and fewer people were reading them. We've suggested in the past that newspapers who decide to put up a paywall may find that their best reporters decide to go elsewhere, knowing that locking up their own content isn't a good thing in terms of career advancement. So, with Cablevision deciding to put Newday behind a paywall, it didn't take long for some of its columnists to start to bailing. The NY Times is reporting that Newsday columnist Saul Friedman quit and did so while publishing an open letter on why paywalls are a bad idea, while also telling the NY Times that he knew his column was popular with people outside of Newsday's footprint, and he was upset that those people would not be able to read his column and that he wouldn't be able to send out links to his columns.

Oh, one other thing? Mr. Friedman is 80 years old and worked for newspapers for over 50 years. In other words, he's not just some "young kid who thinks everything online should be free" as we're so often told is the real problem. News organizations that lock up their content are increasingly going to discover that it's more and more difficult to attract top talent when compared to publications that actually help raise the journalists' profiles.

25 Comments | Leave a Comment..

 
Overhype

Overhype

by Mike Masnick


Filed Under:
long island, newspapers, paywall

Companies:
cablevision, newsday



Cablevision Puts Up Newsday's Paywall; But Really Just Using It As A Churn Reducer

from the that's-not-a-business-model dept

When Cablevision first bought Newsday, Charles Dolan admitted the company knew very little about the newspaper business, but promised to consult widely with newspaper experts in coming up with a plan. That seemed like a really really bad idea, since all the newspaper experts we've seen don't seem to even recognize what business they're really in. But, it looks like that's exactly what Dolan did. Back in February, the company announced that it was going to put up a paywall for its content. Since there had been no update or any action since then, I'd actually begun to wonder if the company was rethinking that idea. No such luck. Apparently it just took a bit of time to fully plan out Newsday's self-destruction.

The company has announced that it will start charging a whopping $5/week (not month, but week) to access the website unless you're an existing paper newspaper subscriber and/or a Cablevision subscriber.

Let's be absolutely clear what this is. It is not a plan to build a 21st century news organization. It's a plan to try to reduce churn elsewhere, by putting up a slight hurdle for Cablevision cable customers and Newsday newspaper customers to prevent them from leaving. Cablevision's customer base and Newsday's subscriber base overlaps quite a bit, so for plenty of those folks there will be no change at all. But this won't do anything to actually help the news organization grow. Those who don't subscribe to the paper edition or who use a competitor for broadband (like Verizon Fios which is pushing hard in Cablevision's market) will simply go elsewhere. While the NYC papers don't cover Long Island news quite as completely, they do a pretty good job with the basics, and other local news sources will fill in the rest. Cablevision is basically saying that it's giving up in the online news business. It's an admission that it doesn't know how to compete. This won't help it sign up new customers, and may only barely help it prevent old customers from leaving.

It's basically a suicide play for Newsday. This is really a disappointment, since Cablevision -- amazingly -- had actually been one of the most forward thinking cable companies out there in terms of offering real value on the broadband side of things. But apparently it bought Newsday as an asset to let it wither away.

9 Comments | Leave a Comment..

 
Culture

Culture

by Mike Masnick


Filed Under:
finding, news, paywall



More People Realizing That The News Finds Them... Not The Other Way Around

from the locking-up-news-doesn't-make-sense dept

We've been talking for a while about how these days, news is increasingly likely to find people rather than people finding news. This is a key point to understand in developing any kind of news related business model. It's about understanding how "passed links" or "earned links" are increasingly important. Many old school newspaper execs still think of news consumption via the old model: that someone chooses to go to a newspaper website and read through the news. But that's increasingly rare. Instead, the more common stories are the ones like Gina Chen explains, where news found her on Twitter. She didn't go looking for the particular story about the magazine Gourmet closing -- she spotted it because someone she followed who worked there mentioned it. People are increasingly getting important news from their social network "passing links" or even just passing on the news directly, rather than going to some centralized hub and "finding" the news

This doesn't mean the old model is dead, but it's less important, and less a part of the news ecosystem as it used to be. And you know what's death for news "finding" people? A paywall. If content is behind a paywall, I'm much less likely to send it out to anyone else or let anyone know about it. It's just not worth creating that kind of hassle for others. Newspapers that decide to put up such a paywall are actively putting up a barrier to one of the major promotion and distribution mechanisms in how people find and consume news these days. It's difficult to see how that makes any sense at all.

14 Comments | Leave a Comment..

 
News You Could Do Without

News You Could Do Without

by Mike Masnick


Filed Under:
business models, journalism, news, paywall, rupert murdoch, times+

Companies:
news corp.



Rupert Murdoch's Latest Foray Into Online News Business Models... Not So Ridiculous

from the hold-on-here... dept

We've chronicled Rupert Murdoch's flip-flopping on charging for news online (he originally claimed that free news made sense, and he wanted to free up the WSJ, but now says all of his news sites should have paywalls). And a bunch of folks have sent in Michael Wolff's Vanity Fair profile of Murdoch as a clueless luddite on the internet, and someone who doesn't seem to care about the important nuances of why or how charging for news might not make much sense. Wolff paints Murdoch as the type of guy who just thinks he can bully the entire market into agreeing that people should pay for news online. In that article, Wolff discusses the tension between the Times of London and The Sunday Times, which are separate operations owned by Murdoch, but share a web site. However, apparently that's changing, and Wolff presents it as an opportunity to start charging for The Sunday Times online, since it won't be "losing" anyone via putting up a paywall (the question remains if it would gain anyone).

And yet... the recent revelation of a new business model experiment by the two papers suggests an approach that is a bit more nuanced -- even if the (competing) Guardian's explanation of it isn't particularly enlightening. The plan appears to be not to charge for news but to charge for some kind of membership club which provides additional benefits, along with the paper. So, becoming a member gives you the ability to add certain "packs" of information to your paper. I'm not sure how compelling that is. However, it's also going to involve access to events and discounts on other goods and services (including Murdoch-owned satellite TV service, Sky+).

While it may depend on what's really included in this offer, initially it makes quite a bit of sense. It's not based on locking up the web content or limiting how it can be used, but in providing additional scarce value that people will buy. Who knows if this is an indicator of what Murdoch is planning -- but it's significantly different than a paywall, and a lot more reasonable, economically speaking.

14 Comments | Leave a Comment..

 
(Mis)Uses of Technology

(Mis)Uses of Technology

by Mike Masnick


Filed Under:
archives, journalism, paywall

Companies:
economist



The Economist Brings Back Its Paywall... Perhaps It Should Hire An Economist

from the missing-the-point dept

A bunch of folks have sent in the news that the Economist appears to be putting up something of a paywall, locking up all archival content older than 90 days, while also locking up one version of the magazine (the one that is made to look just like the physical paper layout). I have to be honest: I don't see how this makes any sense at all. In our experience, somewhere between 25% to 30% of our daily traffic is to archival content, usually in the form of search engine traffic -- or occasionally other sites picking up on an older story. Archival content is perfect Google fodder, driving traffic (and ad views) to pages that otherwise would get no traffic at all. In many ways, that's a big part of the value of having widespread archives -- to bring in such traffic for those who care about it. The chances of such a "drive by" viewer paying up for a subscription to view that content seems incredibly slim -- and it seems quite likely that the decline in traffic (and ad dollars) would almost certainly outweigh the number of new subscribers added. This doesn't seem to make any sense at all. Does The Economist have any information economists on staff?

17 Comments | Leave a Comment..

 
Say That Again

Say That Again

by Mike Masnick


Filed Under:
content, david carr, journalism, micropayments, paywall



My Debate With The NY Times' David Carr Over Journalism Business Models

from the so-serious,-batman dept

Mark Glaser, from PBS's MediaShift invited me and NY Times columnist David Carr to have a back-and-forth debate over email, concerning business models for newspapers -- specifically questioning whether micropayments or a paywall of some kind makes sense. Carr supports some sort of "user pays" model for content, whereas I tend to think the idea would backfire badly. PBS has published the two part debate here:

  • Part I, where we disagree about what people will pay for, and talk a bit about newspaper economics (they're bad...).
  • Part II, where we continue to go back and forth, but eventually reach a bit of common ground in the middle (no, really!)
There's probably not that much surprising to folks around here if you read this site regularly, but it was a fun debate.

21 Comments | Leave a Comment..

 
(Mis)Uses of Technology

(Mis)Uses of Technology

by Mike Masnick


Filed Under:
micropayments, newspapers, paywall

Companies:
google



Google Working On Micropayment Scheme To Help Newspapers Commit Suicide Faster

from the good-joke dept

Now this is funny. One of the undercurrent themes found in all of the "newspaper guy blaming Google for newspaper demise" stories is the idea that Google should also come to the rescue of newspapers. Usually, this means by just forking over some of its massive profits, but other times it's based on odd claims that Google has a responsibility to create the new business model for journalism. Well, it appears that Google is stepping into that breach... but it strikes me as an elaborate practical joke. That's because Google has alerted the newspaper world that it's working on a micropayment solution via its seldom-used Google Checkout offering, that could be used as a form of a paywall. Of course, we've been waiting for newspapers to actually offer just such a paywall, so that we can watch it fail and get on with our lives. Perhaps I'm way too cynical on this particular move by Google, but it strikes me as Google handing newspaper execs the rope with which to hang themselves. The problem with a paywall isn't that the technology doesn't exist to make it work -- it's that consumers won't buy into it. But, if the newspapers want to try -- and Google wants to provide the rope -- good for them. Update Seems like a bad time to point out that retailers are having serious problems with Google Checkout, huh?

24 Comments | Leave a Comment..

 
Overhype

Overhype

by Mike Masnick


Filed Under:
journalism, newspapers, paywall, stephen brill

Companies:
journalism online



Brill Gets More Delusional: Now Thinks 10 to 15% Of Online Newspaper Readers Will Pay

from the good-luck-with-that dept

Earlier this summer, we noted that it was something of a pipedream by Stephen Brill to believe that 5 to 10% of online newspaper readers would pony up for a subscription to the online site. Having spent time looking at plenty of "free" websites that have tried to charge, the numbers are significantly lower in almost all cases. We're talking 1% tops -- unless there's a really really good reason to pay, and then you're talking 2 to 3%. In many cases, the number is even lower than 1%. At the same time, I pointed out that Brill was making the classic mistake that makes any venture capitalist laugh you out of the room: "if we just get x% of this market, we'll be huge!" But that's top-down thinking, and markets don't work that way. You need to be bottom up and explain not why x% will buy, but why the first person will buy, and the second person will buy and so on.

However, as the Nieman Lab points out, not only is Brill still playing the top down game, he's now increasing the number of "paid" subs he thinks he can get from the "5 to 10%" he was claiming a couple months ago to "10 to 15%" now:

The idea is that a newspaper probably has 10 or 15 percent of its audience who are the most engaged, who come to that Web site all the time. Those are the people who will be asked to pay a small portion.
They'll be asked, but they won't pay. Brill even tries to go through some numbers, but again, he does it top down, rather than bottom up:
Let's say that a newspaper in a given month has 1 million visitors. It might be that 850,000 of those people just came there casually through a Google News search, came there once or twice, but aren't particularly devoted to, let's say, The Washington Post.

On the other hand, there might 100,000 or 150,000 of those people who absolutely, positively have to see The Washington Post every day. They want to read your column. They want to read the stuff about lobbying.

They want to read the stuff that really makes The Washington Post The Washington Post.

Those people will be asked to pay something, typically getting a big discount if they already have a print subscription.
They'll be asked to pay... but will they? Fat chance. Now we run a website that has content that is viewed by over a million visitors per month (between RSS and the site itself). And, many of our readers are quite loyal and have certainly built a connection with the site. But I'll be the first to admit that the likelihood of 10 to 15% of our visitors agreeing to pay for the content is ludicrous. I'd argue that even thinking that 1% would pay is highly unlikely. There's too much "competition" for attention, and pissing people off with paywall doesn't make them more likely to stick around. Brill is way overestimating the willingness of online readers to pay for certain content.

34 Comments | Leave a Comment..

 
Overhype

Overhype

by Mike Masnick


Filed Under:
journalism, paywall



Newspapers And The Saywall: Lots Of Talking... Few Paywalls

from the just-do-it dept

All year long we've been hearing story after story of newspapers insisting that they're going to implement a paywall and make readers pay like they used to. Of course, the idea that they ever paid for the news is a myth, but to date the bigger myth seems to be that newspapers are going to start charging. Sure, there are a few that have been charging for a while, but for all the talk about paywalls, they've really just been "saywalls." No one's actually made a move. Alan Mutter seems to be suggesting that the folks who run newspapers are all pretty much paralyzed by fear. They know that charging will kill off ad revenue, and they're not really convinced that the paywall will fix that. They're right. Putting up a paywall is a dumb strategy that will fail for all but a very small number of publications. So why are they all talking about it without doing it? My guess is it's a signaling method. They're hoping that if they can sort of peer pressure each other into it, a bunch of papers may all do it at once and there would be some sort of safety in numbers. In reality, it's a failure of understanding the basic business they're in, and a timid response, rather than a smart one. It's frustrating, but the answer is for newspapers to shut up or put up. If they say they want a paywall, put it up, and let's watch it fail. Or if they want a real strategy, they should try giving us a call, and we'll lend them a hand.

9 Comments | Leave a Comment..

 
Say That Again

Say That Again

by Mike Masnick


Filed Under:
innovation, journalism, paywall



The Original Sin Of Newspapers: Not Innovating

from the yes,-indeed dept

There's this concept out there in the newspaper world, pushed by Alan Mutter more than any other, that the "original sin" of the newspaper industry was failing to charge when they put their content online. This is simply wrong. Many did try to charge, and they failed, because no one paid. However, Steve Buttry has a post making a much better point. The real "original sin" by newspapers wasn't failing to charge, but failing to innovate. Basically, the entire competitive landscape and the entire marketplace they were used to changed. Entirely. And nearly all of them seemed to think that they could get by doing the same basic thing they had always done.

These days, they're blaming everyone else for their problems: bloggers, readers, Craigslist, Google, some unknown "aggregators." But the simple fact is that these newspapers were incredibly fearful of innovating themselves, and basically let all those other sites online do the innovation for them. And now they're upset that the traffic goes to the innovators? At every turn in the game they were free to innovate themselves. They didn't. To then step up late in the game and look for legal and regulatory support to hold back those who did innovate seems inherently ridiculous.

13 Comments | Leave a Comment..

 
Say That Again

Say That Again

by Mike Masnick


Filed Under:
cargo cults, charging, david simon, journalism, lionel barber, newspapers, paywall



Cargo Cult Science In The Newspaper World: If We All Charge, People Will Pay

from the this-will-fail dept

Newspapers continue to insist that people will pay for news, but they never give any reasons why. Instead, they keep working on these vague threats of colluding and promising "you'll miss us when we're gone." The latest is that the editor of the Financial Times, Lionel Barber, is claiming that most news sites will be charging within a year.

I'm wondering if he's willing to bet money on that, because I'll take the other side of that wager.

First, as noted, very very very few online news sites give readers a real reason to purchase a subscription. Many could if they spent the time trying to figure out how, but very few do that. They just seem to think that charging for content is the answer. It's not. But, more importantly, you get the feeling that Barber is very narrowly defining what counts as a "news site." He does a bit of "damning by feint praise" thing on blogs, but seems to (once again) confuse blogging the platform with journalism the practice (apples and oranges, certainly). So, when he talks about "almost all" news sites charging, he's leaving out plenty of things that he doesn't consider to be news sites.

The big problem with that? Most of the reading public doesn't agree. Many are content to get their news from those other sources.

Furthermore, for every major news site that decides to charge, they have just opened the playing field wide open for others to come and scoop up their market with a better, smarter business model. And don't think some smart media execs and entrepreneurs aren't salivating over the opportunity of some major publications to go behind the paywall.

Still, Barber's talk was a lot more involved than just that one quote that's getting attention. You can read the whole thing, where he spends an awful lot of time talking up the importance of journalism, as if it's some sort of mantra. "Journalism is important, so of course people will pay us, because we're important." But as you read through the speech it becomes clear what the problem is in his thinking.

He puts "journalism" on a pedestal.

He continually talks up how important journalism is to the community, but doesn't do much to talk about how important the community is to news organizations. It's standard media elitism to assume that it's the news that's so important, and the clueless public is sitting there waiting to shovel it in -- but has no interest in actually being a part of the process or included in any sort of discussion. At best, he spends a little bit of time just talking about how consumers "consume" the news in a different way, and participate in stories in a different way, but he doesn't talk much about better serving them in terms of what they want to do. No, instead, he focuses on how important news is for that community, not about helping that community do more.

Meanwhile, along these same lines, David Simon, who's rantings on newspapers we've debunked before, has written a silly opinion piece for the Columbia Journalism Review, where he tells the heads of the NY Times and the Washington Post to both wall off all their content behind a paywall, insisting they can pretend they didn't collude, by saying they just read Simon's advice and decided to take it.

Simon's column involves strawman upon strawman, ignoring economic and technological realities. He (just like Peter Osnos in the same issue of the Columbia Journalism review) uses the same analogy of cable TV. Again, to say this misses the point is being unfair to the point -- which is somewhere a few miles away. Cable TV works because of certain limitations in television. Those limitations do not exist online. That's basic technology. How pricing works is economics, and when you have limits (lower quantity supply) price can be driven up. But when the supply is effectively unlimited (such as online), then price gets driven down. That's economics. Making arguments that ignore both technology and economics are not compelling. They're a waste of time.

It's as if folks who work in the old newspaper industry still can't be bothered with actually understanding the fundamental issue they're facing. They're using cargo cult science. They remember (somewhat incorrectly) a world that was before -- a world where people paid for newspapers via subscription and only went to that source. But like the cargo cultists, they're getting the wrong message. They think that if they just act in the same way as what they remembered in the past, they'll get the same results. So if they dress up like soldiers and man the airport (i.e., put subscriptions on news sites) they'll suddenly get food to drop from airplanes again (get people to pay again).

But this shows a fundamental misunderstanding of why people actually paid for newspapers in the past. At the time, it was the only real way to get that information and to be a part of that local community. The paper served the community without much competition. Yet, these days, there is plenty of competition, and these newspaper guys aren't talking about serving the community better than the competition, they're talking about limiting the value of newspapers by putting up paywalls, that make it harder for people to consumer the news, harder for people to discuss the news, harder for people to share the news and harder for people to be a part of the community.

And they'll wonder why the food doesn't fall from the sky?

Putting up subscription walls and assuming that the world goes back to normal is no different than the cargo cultists. It's totally misunderstanding the cause of what happened in the past, and thinking that if you just recreate a few superficial structures, the rest will magically come back. It won't.

28 Comments | Leave a Comment..

 
Predictions

Predictions

by Mike Masnick


Filed Under:
failure, newspapers, paywall



Why The Newspaper Paywall Will Fail

from the it-prevents-real-growth dept

It's no secret that we think newspaper paywalls are a massive disaster in waiting. The number of folks actually willing to pay is a lot smaller than many in the newspaper industry think, and the papers' failure to recognize that they need to add more value rather than take it away by locking up their content pretty much guarantees the widespread failure of the plan. But Kevin Kelleher, over at The Big Money has a nice article that sums up exactly why paywalls will fail:

For the sake of argument, let's say that news sites are routinely charging readers in five years. By then, the economy may be substantially healthier than now, and advertisers will be looking for sites with large, loyal readerships to sell their ads on. But that won't include newspapers. They'll be catering to that 10 percent of their online audience willing to subscribe. The rest of the Web will have long stopped linking to--and talking about--their stories. The dollars will flow right past the newspapers' pay walls. And then they'll really be sorry.
And that's assuming 10% are willing to pay, which strikes me as high already. One other quibble with Kelleher's piece: he suggests that newspapers stood a better chance if they started trying to charge in 1994, ignoring the fact that many newspapers have tried to put up paywalls in the intervening years, and nearly all of them (with a very small number of high profile exceptions) have discovered that they don't work. Whether it's 1994, 2009 or 2024, it doesn't really matter. The future of online news is not behind a paywall.

12 Comments | Leave a Comment..

 
News You Could Do Without

News You Could Do Without

by Mike Masnick


Filed Under:
journalism, paywall



Will Journalists Bail On Newspapers That Put Up A Paywall?

from the they-might... dept

It's no secret that we think newspaper paywalls are an incredibly bad strategic move for most newspapers for a variety of reasons -- but now perhaps we can add one more to the list. Romenesko quotes Nick Denton pointing out that many star journalists hate the idea of their content appearing behind a paywall, because it takes away much of their audience -- and they want that audience. It's an interesting point -- though, we've certainly seen plenty of journalists clamoring for a paywall, assuming (incorrectly) that it would somehow help the newspapers make more money. Perhaps the point is that the good journalists know a paywall is a bad idea -- meaning that putting one up is likely to drive those journalists to other newspapers, giving people even less of a reason to pay for the locked up content online.

10 Comments | Leave a Comment..

 
News You Could Do Without

News You Could Do Without

by Mike Masnick


Filed Under:
competition, content, journalism, paywall



Lock Up Your Content... And Have All The Traffic Go To Your Competitors

from the it's-how-it-works dept

Kevin Stapp writes in to highlight a simple fact that has been discussed time and time again: that if a newspaper locks up its content behind a paywall, it will lose a ton of traffic beyond just the regular readers who refuse to pay, because the sites that send you links (and traffic and new readers) will simply point elsewhere. As an example, Kevin points out that with Slashdot's post about Craigslist suing Henry McMaster, it initially had a paywall-blocked WSJ link... but quickly added a free link from another news source. This is a key point that old school newspaper folks keep forgetting. They think that their job is to deliver the news, and the readers' job is to read the news. But that's not the way it works anymore. These days, the community helps spread the news -- and by making that more difficult, you decrease your value to everyone, and make it more difficult for readers to help spread the news and promote your paper's coverage.

22 Comments | Leave a Comment..

 
Overhype

Overhype

by Mike Masnick


Filed Under:
l. gordon crovitz, leo hindery, media, news, paid content, paywall, stephen brill



Media Dinosaurs Look To Set Up iTunes For News

from the haven't-we-seen-this-before? dept

Well, there they go again. Three big "media" names, who have been trying to convince themselves that there are enough people out there clamoring for someone to give them a way to pay for news, have decided to put together a company that will do just that. Stephen Brill, L. Gordon Crovitz and Leo Hindery Jr. have teamed up to create a system to charge for news, with the idea that any newspaper can sign up and use their system. Clay Shirky calls this an RIAA for news, while Mathew Ingram points out that it may be more accurate to call it an iTunes for news.

The problem, of course, is that this is all based on the faulty theory that people want an iTunes for news. This, of course, is great for other newspapers who know better, and decide to skip out on this plan, and get all the traffic that these newspapers give up. As Jeff Jarvis points out, in looking for news about this very venture, he was blocked by the paywall at some sites, and found the best coverage at a free site.

And, of course, it's especially ironic that Stephen Brill is behind this. That's because he's tried this before and it failed. Miserably. Meanwhile, Hindery in the past has shown that he also is one of those guys who tends to overvalue content and undervalue everything else people do online (communicate, share, discuss). This whole model is based on this single faulty assumption: that it's the news itself that's important to people. It's not. The news is important, but people want to be able to share the news, spread the news and discuss the news -- and you can't do that when it's behind a paywall. The very act of putting up a paywall diminishes the value of the content.

Still, it's a great opportunity for competitors of any newspaper short-sighted enough to sign up for this program.

40 Comments | Leave a Comment..

 
Predictions

Predictions

by Mike Masnick


Filed Under:
business models, newspaper, paywall

Companies:
cablevision, newsday



Newsday Decides To Charge For Online News...

from the good-luck-with-that dept

I grew up reading Newsday, a newspaper covering some of New York City and its suburbs. In fact, when I was 11 years old, that was my first job: delivering Newsday to neighborhood homes. When various newspapers first started to go online, I tried to visit Newsday pretty often, but it put up an annoying registration wall early on, and I found plenty of other, better sources of news. The quality of reporting in Newsday already paled in comparison to many other newspapers, so it just wasn't worth the hassle -- even once it removed the registration wall. I almost never visit the website any more -- though, occasionally I check the sports pages there. Last year, Cablevision bought Newsday, and today, along with announcing it was writing down a huge chunk of that purchase, said that it's going to start charging for access to Newsday online, making it that much less likely that anyone will care enough to visit Newsday's website. The major area news is much better covered by the other newspapers, and various "hyperlocal" websites are popping up all over the place to cover the local specifics. Deciding to charge for Newsday online is basically a death sentence for the paper.

By the way, if you want more evidence of how badly Newsday is at handling the relevant news: at the time I'm writing this, you can't find news of this pretty big change on Newsday's site at all. Instead, I'm relying on a Reuters report. That tells you pretty much all you need to know about Newsday's ability to keep its website relevant. Why pay for worse news when others give you a better product for free?

16 Comments | Leave a Comment..

 
News You Could Do Without

News You Could Do Without

by Mike Masnick


Filed Under:
content, paywall

Companies:
associated press



Associated Press Considers Locking Up Its Online Content

from the hello,-opportunity dept

You can almost hear Reuters, CNN, UPI and a few others laugh maniacally over the news that the Associated Press is considering locking up its content. The Associated Press has a pretty long history of not having much of a grasp about how the economics of information works online, and this is the latest evidence. It wouldn't happen for a while -- because many online sites, including Google, have deals with the AP to present its content online for free. But, if the AP suddenly forced all partners to lock up their content, a couple of things would happen pretty quickly: other sources, such as those listed above, or new startups, would quickly jump into the void, thrilled that their largest "competitor" dropped out of the space. Yes, the AP is slightly different than those other players, in that it's a collective of newspapers sharing content, rather than a truly separate operation -- but functionally, they serve similar purposes. CNN, in particular, has made it clear that it would like to take on the AP with a wire service -- and having the AP lock up its content would make much easier for them.

Also, I know we point this out every time some clueless news exec claims that users need to pay, but it's worth mentioning again: nowhere do they discuss why people should want to pay. Nowhere do they explain what extra value they're adding that will make people pay. Instead, they think that if they put up a paywall, people will magically pay -- even though the paywall itself is what takes away much of the value by making it harder for people to do what they want with the news: to spread it, to comment on it, to participate in the story. Until newspaper execs figure this out, they're only going to keep making things worse.

18 Comments | Leave a Comment..

 
News You Could Do Without

News You Could Do Without

by Mike Masnick


Filed Under:
howard stern, influence, paywall

Companies:
sirius, xm



Howard Stern Learns: Going Behind A Paywall Is A Good Way To Lose Influence

from the the-price-of-influence dept

We've talked for years about the danger any media makes in focusing on setting up a paywall. In an age where openness and the ability to get others to spread and promote the content for you is often a key barometer of success, locking yourself up behind a paywall takes you out of the wider conversation, and by its very nature, decreases your overall ability to influence. The LA Times has an article noticing that this seems to be exactly what's happened with Howard Stern, who famously made the jump from terrestrial radio to satellite radio -- and in doing so, appears to have lost a large percentage of his audience, and with it much of his influence. Of course, he was paid handsomely for doing so, but Sirius almost certainly expected Stern to bring a larger percentage of his audience with him. Yet, as the article notes, Stern's waning influence due to the switch means that even he's having trouble getting the level of celebrity that he used to command to even bother coming on his show. Amusingly, the article also notes that the very reason why Stern claimed he was moving to satellite -- his troubles with the FCC -- may be contributing to his lack of influence with the new show. In the past, every time Stern got in trouble with the FCC, it boosted ratings, giving him plenty of free publicity. Without that foil, he loses much of the free publicity. Such is life behind the paywall, apparently.

73 Comments | Leave a Comment..

 
Say That Again

Say That Again

by Mike Masnick


Filed Under:
archives, newspapers, paywall



Dear Newspapers: Locking Up Archives Shrinks Your Business

from the let's-try-this-again dept

Plenty of folks have pointed this out for years, but newspapers that try to lock up their back archives and charge for viewing those articles are very likely hurting their bottom line more than helping it. That's because those archives are a treasure trove of info that people would be interested in finding via a search engine -- but they almost never want to pay for it. For many years, the NY Times tried locking up its archives and charging to read stories, but eventually did the math and realized it made a lot more sense to put all its archives online for free, and make money off the ads. Since removing the barriers, the NY Times has seen its traffic spike significantly, and its archives have become a significant portion of the overall site's traffic.

However, some newspapers still can't see the forest for the trees, and think that the answer is to charge high prices to view old articles. That most likely just gets people to look elsewhere, and diminishes ad revenue as well. Parker Mason has written an open letter to the Toronto Globe & Mail decrying its continued practice of charging $5 for access to a single archived article (for just 30 days of access). It's a good read, and I'm guessing that folks like Mathew Ingram, who works at The Globe, have been pushing for changes to the paper's policy, but until then, the company seems to be hurting itself. Mason's letter is well worth reading, but here's a snippet:

But then you go and do something like trying to charge me $4.95 for a newspaper article that I've already paid for and read, and this hurts me (telling me that this content will only be available for 30 days only adds insult to injury).

Your greatest asset is the thousands and thousands of pages of information and news stories that you have in your archives. People want to view this content, and just as they have endured advertising in your print publications, they'll endure the same kind of advertising on your website.

I understand your thinking when it comes to locking up this content behind a pay wall: it is valuable information, so people will pay to see it.

The problem is, you are only half-right. It is valuable information, but only when it is easy to access. In the age of Google, people will quickly move on and find the information elsewhere, somewhere where it easier to get at.

12 Comments | Leave a Comment..

 

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